I'll do 5 stars because I can't do 10! Sarah gave me a great estimate and communicated very well throughout the whole process. The body work is showroom and they offered a brand new rental. Highly recommended, I will be taking all my vehicles here if need be in the future. I enjoyed working with the whole team, my vehicle was even detailed in and out. Thanks again, cheers.
— Ron b., Lansing, MI
The staff at Dusty's Collision went above and beyond my expectations. From the initial phone call, each staff member took the time to walk through all of the details and reassure me that everything would be taken care of. They took care of every single detail. I got back a completely repaired/clean vehicle. I would strongly recommend this shop!
— Emily E., Okemos, MI
Just a note to let you know how much we were impressed with your service we received from your staff last month. Will Bailey was our Estimator and made us feel like we were family! He explained everything thoroughly and clearly. He kept us in the loop on the progress of the repairs and answered every question we had. Everybody we met in the office and repair shop were professional and pcheerful. When we picked up our vehicle it was spotless and perfectly repaired. We will always be loyal customers of Dusty’s.
— Bob B., St. Johns, MI
I recently had cosmetic collision damage repair on my vehicle at Dusty's. The quality of work was great, and they even detailed the inside of the vehicle. It was returned to me in better condition than I had left it. What really sets Dusty's apart is the high level of customer service. I couldn't have asked for a better service experience. Will was very friendly, knowledgeable, and easy to work with. The repair timeline was very reasonable, and they met it with no hang-ups. Would highly recommend their services!
— Josh B., Lansing, MI
New to the area, when I got in an accident, I called my car dealer and he recommended we go to Dusty’s for collision repair. Dusty’s coordinated everything with my insurance company. We kept in communication about when it would be ready and it was ready as promised. The car looked brand new. They even cleaned my floor mats which were slushy at the time of the accident. Everyone there was helpful and friendly. We could not have been more pleased that a stressful event was made so much easier knowing professionals were helping put things right. Thanks again for all your good service.
— Shari A., Eaton Rapids, MI
These guys were awesome. Ken and his team went WAY OUT OF THEIR WAY to install a new door on the back of our BBQ trailer for The Smoke N Pig BBQ. They actually had to go out and purchase special equipment to retrofit a door shipped from the manufacturer that was too big for the opening. In spite of all the problems they overcame to just get the door to fit they also had it done in the same time they had promised. We were used to similar service from the old owner Chuck at Capital City Auto Body and the team at Dusty's has carried on the same great tradition of high quality work at a reasonable price!! Thanks you guys!!
— Bryan T., Lansing, MI